G'day and welcome to the Slotornado AU Help Centre! We've put together this comprehensive guide to answer your most common questions and help you navigate our platform with ease. From making your first deposit with PayID to understanding our loyalty rewards program, we're here to explain everything you need to know about playing at Slotornado.
| Quick Links | Response Time |
|---|---|
| Deposits & Withdrawals | Instant - 48 hours |
| Bonus Requirements | Detailed below |
| Technical Support | Under 2 hours |
| Account Verification | 24-48 hours |
Our support team is available 24/7 to assist with any questions not covered here. Simply reach out via live chat or email at [email protected]
Managing your funds at Slotornado is straightforward. We accept AUD payments and offer several secure methods to deposit and withdraw your winnings. Our most popular option for Aussie players is PayID, which provides instant deposits with no additional fees.
Many of our regular players prefer PayID for its convenience. As Mark from Brisbane told us, "I switched to using PayID for all my deposits at Slotornado, and it's been a game-changer. The money's in my account instantly, and I can get straight to the pokies!"
At Slotornado, we value our players and offer various bonuses and promotions to enhance your gaming experience. Our welcome offer gives new players a boost to start their journey with us, while our loyalty program rewards your continued play.
Note about playthrough requirements: All bonuses at Slotornado come with playthrough requirements, typically 30x the bonus amount. This means you'll need to wager the value of your bonus 30 times before withdrawing any associated winnings. Different games contribute differently toward these requirements – pokies generally contribute 100%, while table games may contribute less.
Our VIP program has five tiers, each offering increasingly valuable perks. From Bronze to Diamond, you'll enjoy benefits like cashback offers, faster withdrawals, personal account managers, and exclusive tournament invitations. Points are earned every time you place a real money bet, and the more you play, the faster you'll climb the loyalty ladder.
Mobile play is fully supported at Slotornado, whether through our responsive website or dedicated app. You'll have access to all the same features, games and tournaments as desktop users, with the added convenience of gaming on the go. Our app is optimized for both iOS and Android devices, providing a secure and smooth gaming experience wherever you are.